Policies

Payment/Withdrawal Policy

2026 Fall/Winter

When registered in a Calgary Bucks Baseball program, parents/guardians have an obligation to pay the full fees charged, and according to the program payment schedule. Any portion of the program fees not paid by its applicable installment due date will be considered outstanding. If the full balance is not paid by the final due date, any outstanding balance will be subject to an interest charge of 2.5% per month on the unpaid amount. Any family with an outstanding balance beyond the final due date must pay the balance in full before their child(ren) will be permitted to continue participating in the Calgary Bucks Baseball program.

Requests for refunds must be submitted in writing to admin@absolutesports.ca on or before September 1, 2026. If issued, all refunds are subject to an administration fee of $175, plus an amount, as determined by Calgary Bucks Baseball, that reasonably covers costs already incurred through the player’s participation, and/or monetary loss that cannot be regained by the late exit of a player.

Calgary Bucks Baseball Club will consider a discount or partial refund should one of the following circumstances occur between September 1 and November 1, 2026:

1. Player Injury – refund request must be sent by email to admin@absolutesports.ca and accompanied by a signed note from a medical practitioner that includes the following information:

   • Date the injury occurred

   • Nature of the injury

   • Medical Practitioner MUST indicate that the injury is season-ending for the player

2. Change to player location; i.e. family relocates outside of Calgary and/or area

Calgary Bucks Baseball Club will not pro-rate fees or issue refunds for any reason after November 1, 2026.

Players are expected to return their jerseys upon completion of their competitive season. A $150 fee will be charged to cover the cost of any jersey not returned.

Calgary Bucks Baseball does not cover player/family travel expenses beyond tournament fees. This includes but is not limited to vehicle rentals, gas, airfare, hotel, food/beverages and any college visits or additional showcases.

Grievance Procedure

Unless there is an immediate health or safety concern, players, families, and coaching staff are required to wait 24 hours before bringing an issue forward.

In practical terms, this means that parents/guardians may not confront a coach, team official, or umpire to discuss any perceived “negative” game or practice situation until at least 24 hours have passed following the conclusion of the game or practice.

After the 24 hour period has elapsed, a parent/guardian may raise their concern with the Head Coach or Team Manager. At no time may a parent/guardian confront an umpire. If a parent/guardian has a concern regarding how a game was officiated, those concerns must be communicated through the Head Coach or Team Manager.

If the issue is not addressed to your satisfaction, you should then contact your Division Coordinator with the details of your concern:

• 13U: Zach Bryksa | zach@absolutesports.ca

• 15U: Cory Curtis | cory@absolutesports.ca

• 18U:  Phil Curtis | phil@absolutesports.ca

If the Division Coordinator determines that a person or persons are in contravention of any policies, practices, or procedures of the Calgary Bucks Baseball Club, they will be informed and given an opportunity to correct the issue. If necessary, the General Manager and Assistant General Manager will be included in these discussions.

If, after a reasonable period of time, the individual fails to comply with the direction of the Division Coordinator, the General Manager and Assistant General Manager will determine the next course of action.

If, after all of the above steps have been completed, you feel the issue has not been appropriately resolved, you may contact admin@absolutesports.ca. At that point, the Owner will become involved and may request that concerns be escalated to Baseball Alberta for further resolution.